10. Summary

This mini-web has been developed to help you appreciate that the external world has a direct impact on the internal workings of an organisation.

The changes may affect individuals working within the company, it may affect the systems within a company and it may affect the company as a whole through its share price.

We have given examples of disruptive technologies that even now change the way we do business, it has shown that non-technology issues such as the environment and working practices also have an impact.

So the overall message is that organisations and individuals need to constantly adapt to their environment.