8. Advantages of expert systems

Advantages of expert systems
Expert advice available all the time
Knowledge of expert staff can be captured to some extent before they move on.
Can be used as a training aid to increase the expertise of staff
Makes rational decisions without any emotional overhead
Does not get tired or overworked.
Efficient way of getting answers as it does not involve additional help staff e.g. automated help systems
Natural language interface would make the expert system more human friendly

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