8. Advantages of expert systems
| Advantages of expert systems |
|---|
| Expert advice available all the time |
| Knowledge of expert staff can be captured to some extent before they move on. |
| Can be used as a training aid to increase the expertise of staff |
| Makes rational decisions without any emotional overhead |
| Does not get tired or overworked. |
| Efficient way of getting answers as it does not involve additional help staff e.g. automated help systems |
| Natural language interface would make the expert system more human friendly |
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