For many of us, email is such an integral part of our daily lives that to be without it, even for a short period of time, would be unimaginable. However, this is just what happened to almost 113 million Google Mail users this week when a technical problem caused the Gmail service to go offline for between 2-4 hours.
Google Mail is the third most popular web mail service with many personal and business users being reliant on its availability. Indeed Google’s own press office couldn’t email out to inform customers and journalists about the problem.
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