This mini-web has presented you with some real-life situations where inaccurate or out of date information leads to a number of issues.
- Safety. The air traffic control and emergency services scenarios demonstrated that safety can be a serious concern.
- Loss of income or additional costs. The automated share dealing scenario demonstrated that late information can have a direct impact on profits
- Customer satisfaction. The Bed & Breakfast example demonstrated that inaccurate or late information can lead to some very unhappy customers.
The methods for improving accuracy include
- Data validation
The methods of improving timeliness include
- Improve physical information channel
- Improve company procedures
- Use a real time system where necessary
Challenge see if you can find out one extra fact on this topic that we haven't already told you
Click on this link: improving information flow
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