1. Introduction

3.3.4 (l) Explain the importance of ensuring that information is exchanged accurately and in a timely manner within and organisation and describe how this is achieved.


This section encourages you to appreciate the importance of accurate and timely information in a number of situations. Some are life-critical, others make someone a lot of money whilst others are merely inconvenient.

This mini-web will illustrate this topic with a number of scenarios.