19. Installation Stage: Training

Staff training is part of the installation phase.

trainingStaff need to be shown how to use the new system and how to access help should they run into difficulties. There may be member of the development team on call for a short period of time or there may be a dedicated help line that staff can ring to get answers.

There should also be documentation such as a user manual and on-screen documentation provided to act as a source of reference.

 

 

 

 

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Click on this link: Training for a project